Privacy Policy
Effective Date: 01/02/2025
Welcome to Lumencog! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you access our digital learning platform.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
a) Personal Information
When you sign up or use our platform, we may collect:
- Name, email address, phone number
- Payment details (for course purchases)
- Profile information (if you become an instructor)
b) Automatically Collected Information
When you access Lumencog, we may collect:
- IP address, browser type, and device information
- Usage data (e.g., pages visited, time spent on courses)
- Cookies and tracking technologies to enhance user experience
c) Third-Party Data
If you log in using a third-party service (e.g., Google, Facebook), we may receive limited account details from them.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and personalize learning experiences
- To process transactions and payments securely
- To improve our platform through analytics and user feedback
- To send updates, course recommendations, and promotional materials (you can opt out at any time)
- To enhance security and prevent fraud
3. How We Share Your Information
We do not sell or rent your data. However, we may share information with:
- Service providers: Payment processors, hosting services, and analytics providers
- Instructors: If you enroll in a course, limited data (e.g., name, email) may be shared with the course instructor
- Legal compliance: If required by law or to protect our rights and users
4. How We Protect Your Information
We use industry-standard security measures, including:
- Data encryption for sensitive information
- Secure payment processing through third-party gateways
- Restricted access to personal data for authorized personnel only
However, no system is 100% secure. We encourage users to keep passwords safe and report any security concerns.
5. Your Rights & Choices
You have control over your data, including:
- Access & Correction: You can view or update your profile information
- Opt-Out: You can unsubscribe from marketing emails
- Data Deletion: You can request to delete your account and associated data
To exercise these rights, contact us at [email protected].
6. Cookies & Tracking Technologies
We use cookies to:
- Remember your login details
- Track platform usage for improvements
- Personalize course recommendations
You can manage or disable cookies through your browser settings.
7. Third-Party Links & External Courses
Lumencog may contain links to external websites or third-party courses. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.
8. Updates to This Policy
We may update this Privacy Policy as needed. Significant changes will be communicated via email or platform notifications.
Last Updated: 01/02/2025
9. Contact Us
For any privacy-related inquiries, contact us at:
📧 [email protected]
🌐 https://lumencog.com